Terms & Conditions

Our Service To You

Elizabeth South Florist trading hours are 9am to 5pm Monday to Friday and 9.00am to 1pm Saturdays. We offer a delivery service to selected locations on Sundays. Please phone for further information.
Delivery Times: Same day delivery in Adelaide Monday to Saturday for deliveries placed before 10am, we endeavor to fulfill deliveries for orders placed after this time but cannot guarantee it on the same day.
Please note: We assume that the addresses and other details you provide are correct. If not at home, our courier will attempt to leave the flowers in a safe location with a card stating where they have been left. Alternatively flowers can be re delivered, however a redelivery fee will apply.
All deliveries are guaranteed provided the correct address, date and contact information are provided and the order is placed and confirmed before 10am local time. For special requests of deliveries outside business hours, a further delivery fee may apply. Please inquire for details. For Businesses please include the full business details. Business deliveries will be delivered by 5pm. If required earlier please include the details of end of business trade.
Any deliveries for lot numbers must accompany a phone number. For hospitals please include the patients full name and ward if known. It is assumed that patients are not discharged when the delivery details are provided. If a patient has been discharged when the courier has attempted delivery a redelivery fee will be required for a forwarding address.

Interstate and Overseas Deliveries
We can organize deliveries of flowers interstate and overseas with Interflora and Teleflora. A full range of floral displays, gift baskets and hampers are available. Please inquire for details on 82522868. To guarantee delivery a minimum of 24 hrs is required.

Hot weather policy
Every effort is made to ensure that stock requested is supplied in your basket selection.
Substitutions may be made where goods are not available or not in season. Please state if a particular product is mandatory. We will contact you if we are not able to fulfill your order.

Our Designs
With your imagination and our creativity, we can tailor-make your idea into a truly inspirational creation to compliment the moment and make it memorable.

Availability
Substitutions may be required for colour, flowers and sundries such as containers where the design chosen is not available or in season. We do our best to work as close as possible to your chosen design. Blush Blooms & Events reserves the right to substitute an item for another of similar value. Alternatively we will contact you for a secondary choice. Please state any special requirements such as foods and flowers which may cause a reaction.

Returns Policy
We are confident that you will be delighted with your order, however if for any reason you are not entirely satisfied we can only refund or exchange where we have been notified within 48 hours of delivery.

Cancellation
We understand that a change in circumstances may lead to you canceling your order. To avoid losing your full deposit and/or payment, please take note of our cancellation policy schedule:
Wedding arrangements – 14 days notice
Funeral arrangements – 4hours notice
All other orders – 24 hours notice

Care of Flowers
It is important to remember that flowers are perishable, natural product and will react immediately to the environment and external weather conditions. We pay particular attention to the quality and freshness of the flowers. We buy from our preferred quality flower suppliers and then prepare flowers prior to sale, ensuring they will give maximum enjoyment. A care card is provided with the flowers.

Terms and Conditions for Referral Reward Offer
Not to be used with any other offer. Not valid with any relay service for interstate or overseas. Please have your friend contact us with your details and mention this offer at the time of booking. The gift voucher is available to use for a next visit with one voucher per person per day. Delivery is extra.

 

 

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